As a trusted local Waterloo florist, we pride ourselves on delivering only the freshest, highest quality flowers to businesses and households throughout the Waterloo area. We understand the importance of sending impeccable floral arrangements, whether it’s a heartfelt gift or a display for your business. Our fresh flowers guarantee means we meticulously select and hand-tie every bouquet, ensuring vibrancy and longevity.
Your satisfaction is our priority, and we take utmost care in packaging every order. Should your flowers arrive damaged or looking less-than-fresh, please notify us promptly upon receipt. We kindly ask that you provide clear photographic evidence of any damage or quality concerns within 24 hours of delivery, so we can assess and address the issue without delay.
At Waterloo Florist, we guarantee our flowers will remain fresh for a minimum of five (5) days from the date of delivery when cared for according to the arrangement’s care instructions. If you believe the flowers did not meet this standard or deteriorated prematurely, please let us know within five days of your delivery. It’s our mission to ensure each arrangement you receive is both beautiful and long-lasting.
If your flowers were damaged upon arrival or failed to meet our freshness guarantee, we offer the following options for your peace of mind:
Please contact us as soon as possible to discuss your preferred method of resolution and allow us to rectify the issue quickly. Our team aims to process refunds or arrange replacements within 2-3 business days following investigation.
Your experience matters. If you are dissatisfied with your order or our service, please share your feedback with us as soon as possible. To help us resolve your concern efficiently, provide your order details, date of delivery, and a description of the issue. Clear photos are appreciated for any product concerns. Our team is committed to reviewing all complaints fairly and will respond to you within two business days. We strive for transparent communication and a resolution that restores your confidence in our Waterloo florist service.
As a local florist deeply rooted in Waterloo, we are committed to building genuine relationships with our customers. We deliver daily to homes, businesses, schools, and hospitals nearby, guaranteeing fresh, hand-arranged flower bouquets every time. You can trust that every order will be treated with care and promptly attended to should any issues arise. Your satisfaction remains at the heart of everything we do.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
